Friday, May 6, 2016
Friday, May 6, 2016
The Atlantis Paradise Island resort is making it easier for guests to plan their vacation experience with the launch of a new mobile app.
The Atlantis mobile app has undergone significant upgrades, designed to provide guests with the ability to interact with and navigate their booking details and activity reservations.
While Atlantis’ new tool is available to all guests through the app store and is designed to provide relevant information throughout the pre-planning and on-property stages of their trip.
Guests who booked directly through 1-800-Atlantis or AtlantisBahamas.com can use the Atlantis Online/Mobile App dedicated pre-arrival check-in to maximize their vacation time at Atlantis.
Guests must download the app and check-in by 5 pm the day prior to arrival.
The app also manages and responds to guest questions through a chat function with an Atlantis concierge in real time, and even assists with planning itineraries and dining reservations.
When used on property, guests can access a special amenity request feature (for any additional needs such as towels and linens) and take advantage of the guest-to-guest chat feature for guests looking to stay in communication with friends and family – making it easier to stay in contact with friends when in an international destination.
“Atlantis is always looking to improve the overall guest experience, and we wanted to use this technology to enhance and manage their stay,” said Paul Burke, president and managing director of Atlantis, Paradise Island. “It is important to provide our guests with user-friendly tools that help create the true Atlantis experience, all in the palm of their hands.”
Atlantis will continue developing its mobile capabilities throughout 2016, introducing various updates in a series of strategic phases.
With each update, the app will deliver a more optimized and streamlined resort experience for guests. Exploring Atlantis’ 141-acre Aquaventure water park, marine habitats, accommodations and attractions.
The free Atlantis app is available for download through the iTunes App Store and Android Marketplace.
(Image via AtlantisBahamas.com/mobileapp)