The Grand Bahama Port Authority (GBPA) has begun using new software to improve communication between staff and create a better working environment for all employees.

The GBPA is now using TinyPulse – an app that allows users to leave anonymous comments, suggestions and complaints. The system sends employees one question a week, to be answered at any time within those seven days. It also includes a ‘suggestions and solutions’ window where users can add their comments and a ‘peers for cheers’ tab so employees can single out coworkers for individual praise.

The TinyPulse service can be accessed from a mobile device or desktop browser.

GPBA President Ian Rolle said: “I believe that this is an excellent way for the company to communicate more efficiently and will allow myself, along with the other managers, to create initiatives and changes to create the best possible work environment.”

Rolle said the data collected by TinyPulse would be used to build a better company culture within GBPA by valuing employees’ feedback and ensuring that they are heard.

TinyPulse is the latest software adopted by the GBPA, which has recently focused on using technology to improve both its internal processes and customer services.

It also offers the Freeport Report app, which users can download and use to report issues such litter, potholes, potential hazards, building violations and other concerns.