Minister of State for Grand Bahama Kwasi Thompson and permanent secretary in the Office of the Prime Minister Elise Delancy recently participated in an executive training course for Caribbean policymakers and managers in Tallinn, Estonia, sponsored by the Inter-American Development Bank.

The aim of the course, which ran October 15-19 in Estonia, was to provide Caribbean policymakers and managers with the necessary tools to develop and strengthen participating countries and nations’ capacities in digital government and make a wider and more efficient use of information technology in the public sector.

“The training programme will help to strengthen the institutional capacity of the government and to identify best practices and knowledge to improve the quality of government services and, therefore, increase citizen satisfaction,” said Thompson.

The executive training exposed Thompson and Delancy to Estonia’s achievements in e-government services.

In Estonia, 99 per cent of government services are online and available 24/7. They provide citizens with services such as schooling, banking, police, health, tax, business and voting.

Estonia is considered to be the world leader in e-government.

“We have embarked on making Grand Bahama a