Turnpage

Please visit our sponsors

RSS Feed
 

Current News & Press

 

Advertisement

The Bahamas Investor

News & Press Archives

 
The Bahamas Investor on facebookFollow The Bahamas Investor on TwitterSubscribe to RSS feeds from The Bahamas Investor
HOME > 
News & Press > 
Law executive: client empathy key to FS

Against a backdrop of increased regulation and a greater burden of compliance, building client relationships in the financial services market has become more difficult according to Kenneth Morgan, chief executive of law firm Rawlinson & Hunter. 

Source:
Date:
Updated:
TheBahamasInvestor.com
Thursday, May 15, 2014
Thursday, May 15, 2014

Kenneth Morgan

Pictured: Kenneth Morgan, Rawlinson & Hunter Ltd, British Virgin Islands speaking at the Society of Trust and Estate Practitioners (STEP) CC14 Caribbean Conference. (Photo Harry Cutting/©Dupuch)

Against a backdrop of increased regulation and a greater burden of compliance, building client relationships in the financial services market has become more difficult according to Kenneth Morgan, chief executive of law firm Rawlinson & Hunter.

Speaking at the Society of Trust and Estate Practitioners (STEP) Caribbean Conference this week, Morgan said: “We are in a difficult and dangerous world today. Clients need a new service from their professional advisors.”

He advised practitioners to be available to clients, to deal directly with them where possible and to keep in touch face to face whenever possible.

He also emphasized the importance of good staff to help sustain the relationship saying: ‘It is essential to have good support people who have client empathy.”


Other key components to a mutually beneficial client provider relationship are being proactive and responsive, according to Morgan, who urged financial services professionals to know their area, keep up to date with current legislation and be well-informed, so they can offer timely, well-researched advice when necessary.

The STEP Caribbean Conference took place at Atlantis Paradise Island May 12-14 with the theme: Exploring the Possibilities. Speakers at the event included Prime Minister Perry Christie, former Attorney-General Sean McWeeney and Minister of Financial Services Ryan Pinder.

cmorris@dupuch.com

Fred Mitchell, Minister of Foreign Affairs of The Bahamas, and his counterparts were in the United Arab Emirates last week to discuss trade issues and preparations for Expo 2020.

Minister of Tourism Obie Wilchombe has confirmed the appointment of Joy Ann Jibrilu as the new director general of tourism. Jibrulu will replace David Johnson, who is set to become the new chief executive officer of the Hotel Corporation of The Bahamas.

The Bahamas Investor
Administrative Links
  


  © 2017 ETIENNE DUPUCH JR PUBLICATIONS LTD